Your plan won't respond to the crisis. Your people will.Emergency Management Consultants Perth, Western Australia
The real test isn't whether the procedure exists. It's whether people can understand the situation, make sound decisions, coordinate effectively and adapt when reality stops matching the plan. We strengthen the leadership, systems and operational capability behind those decisions.
Specialist support when consequence is real.
We work where plans, people and decisions have to hold under operational pressure.
Bushfire Management
Bushfire management for remote, isolated and high-consequence operations. Plans, audits, mitigation programmes and decision assurance before and during complex fire conditions.
- Bushfire Management Plans and trigger frameworks
- Bushfire response exercising and escalation testing
- Bushfire audit assurance for remote operations
- Mitigation programmes and prescribed burning decision assurance
LEMA Reviews & Support
Local Emergency Management Arrangement reviews for WA Local Governments. We cut through ageing documents, committee input and compliance pressure so arrangements are clear, practical and defensible.
- Current-state LEMA review and gap analysis
- Alignment with WA emergency management guidance
- LEMC engagement and Council-ready reporting support
- Practical improvement plans your team can maintain
ERT Exercises & Training
Develop site Emergency Response Teams and Emergency Support Officers through practitioner-led mentoring, nationally recognised training, and realistic exercises. Practical, site-based delivery grounded in real operational scenarios.
- ERT and ESO mentoring, exercises, and validation
- National units of competency delivery on site
- Bushfire response specialist training
- Mine Emergency Response Competition (MERC) facilitation
Leadership Capability in High-Consequence Environments
Custom upskill and leadership programmes for operational members. Focus on building operationally effective teams in austere and mentally challenging environments.
- Difficult conversations
- Understanding self before influencing others
- The 3 Rs of Operational Clarity
- Body. Voice. Language.
- Calm is a performance standard.
Multi-Agency Exercising & System Stress Testing
High-consequence emergency exercises across government and critical infrastructure. Stress-test leadership, site command, contractor integration, and aviation interfaces before failure occurs.
- Multi-agency exercise design
- Leadership decision-making validation
- Command structure and contractor integration testing
- Aviation interface and continuity stress testing
Post-Incident Review & Governance Uplift
Structured, evidence-based reviews that go beyond the debrief. Root cause analysis, governance gap identification, and corrective actions your organisation can actually implement.
- Complete incident debriefs and analysis
- Root cause identification and corrective actions
- Lessons learnt documentation and sharing
- Continuous improvement framework development
EOC Management for Events & Festivals
Establishing and managing onsite Emergency Operations Centres for festivals, music events, and mass gatherings across Western Australia.
- AS 3745 compliant EOC establishment
- Police, fire, and ambulance service liaison
- Onsite Incident Management Teams (IMT)
- Command and Control Structures
High-Consequence Operations
Senior incident management leadership and advisory across complex, multi-hazard events where remoteness and logistics intersect.
- Crisis leadership for remote operations
- Bushfire, cyclone, and flood response
- Isolated community resupply coordination
- Multi-agency incident stabilisation
Field-tested capability
Experience under pressure.
Resolve Emergency Management brings operational experience from real incidents, complex environments, and high-consequence decision-making.
Book a capability briefingSector-Specific Operating Context
Risk and emergency management look different in every operating environment. We work to the regulatory landscape, hazard profile, and workforce reality of each sector.
We strengthen the system before it is tested.
We find the weak points before pressure does. Then we build arrangements your people can use, explain and defend.
Diagnose
We test the real system, not just the documents. Plans, governance, roles, escalation pathways, decision authority, training, exercises, and assurance arrangements are reviewed against the conditions they may need to operate under.
Design
We build practical emergency management arrangements for real operating conditions. The work is clear, usable, and aligned to the people who will need to make decisions under pressure.
Embed
We transfer capability into your organisation. Your people understand the system, your leaders can see the risk, and your governance has structure beyond the life of the engagement.
Defend
We shape the work around the questions that come later: what was known, what was decided, who was accountable, and whether the controls were reasonable in the circumstances.
The result is not dependency on Resolve. It is emergency management capability your organisation can own.
Operational experience. Strategic perspective.
Rik Mills is the Principal Consultant at Resolve Emergency Management, an emergency management practitioner and advisor with 20 years of experience across operational command, coordination, capability development and organisational preparedness.
To deliver the best outcome for every client, Resolve engages a wide network of practitioners and partners across the sector, drawing on relationships built over 20 years of service to Western Australian communities.
His operational background spans wildfire, cyclone and flood operations, international repatriation and quarantine isolation programs, remote and austere operational environments, and complex multi-agency incidents nationally throughout Australia.
That experience is grounded in Local and State Government emergency management, giving Rik a practical understanding of the challenges those organisations face in preparing for, responding to and recovering from major incidents.
That operational background is supported by postgraduate study in crisis leadership, strategic leadership and management, bringing together field experience with a broader understanding of decision-making, organisational capability and leadership under pressure.
More recently, Rik has been working across the resources sector, supporting private emergency management and response functions and deepening organisational capability in wildfire, crisis and incident management, and leadership coaching.
Operational risk advisory
Real incidents shape the advice.
Independent review. Lasting capability.
We build capability your organisation can own, operate, and sustain. Every engagement is designed to strengthen your people, systems, and governance, not create reliance on external support.
When the work is complete, you should be clearer, more capable, and less dependent. That is the measure of success.
Start the ConversationStart with one conversation.
Tell us what's keeping you up. A looming audit, an incident that exposed a gap, or a current incident with questions you can't yet answer.
We'll tell you, straight, whether and how we can help.
What happens next
Step 01
Short conversation
A direct conversation about what's keeping you up and whether Resolve is the right fit to help.
Step 02
Scoped proposal
A clear, written proposal with defined outcomes, timeframes, and fees. No surprises, no scope creep.
Step 03
Principal-led delivery
The same practitioner who scoped the work delivers it. No handoffs, no junior substitutions.
Based in Western Australia
Servicing clients nationwide
There is a moment in every emergency when theory stops mattering.
Resolve was built by operational leaders who have made urgent decisions in Incident Management Teams, with agencies watching and consequences moving quickly. That experience shapes the plans we write, the exercises we design, the training we deliver, and the standards we prepare you to meet.
This is not consulting from the outside. We have been inside, and that changes everything we do for you.