Exercising

Most Exercises Are Designed to Be Passed

An exercise nobody struggles with has tested nothing. The point is to find the weak spots before a real incident does.

Most organisations run exercises. Fewer learn much from them.

The pattern is familiar. A scenario is written. The team works through it. Everyone agrees it went well. A report is filed. Twelve months later, the same gaps turn up again.

That is not exercising. That is rehearsal.

Comfortable Exercises Build False Confidence

Exercises often get designed, quietly, to go well. The scenario stays inside the plan. Injects arrive on time, one at a time. Information is complete. Nobody is put on the spot.

Real incidents are not like that. They arrive:

  • at the wrong time
  • with partial information
  • with key people missing
  • with more than one thing going wrong

If the exercise never puts the team there, it has not tested what matters.

Start With What You Need to Know

Good exercises start with a question, not a scenario.

  • Can the team stand up within an hour, out of hours?
  • Does escalation to the executive actually work?
  • Can we work with partner agencies whose systems differ from ours?

Objectives should be specific enough to fail.

"Practise the plan" cannot fail. "Issue the first public warning within 30 minutes of activation" can.

Design the Pressure In

Pressure is not chaos. It is designed.

  • Injects that conflict with each other.
  • Information that is wrong, then corrected.
  • A key role-holder removed partway through.
  • Media and community pressure that does not wait.

Control staff hold the line. Their job is to keep the exercise on objective, not to rescue the team.

Exercise controller overseeing an incident management team during a NSW exercise
A NSW emergency management exercise, delivered with our partner C2 Operations.

The Debrief Is the Product

The exercise is only the setup. The value is in what gets captured and what changes.

  • A hot debrief straight after, while it is fresh.
  • A short report that names the gaps plainly.
  • An improvement plan with owners and dates.
  • A check at the next exercise that those fixes held.

If the same finding appears twice, the exercise programme is not working.

Recent Work

Alongside our partner C2 Operations, we recently helped develop and facilitate an emergency management exercise for a leading NSW Government agency.

Where This Lands

An exercise nobody fails has taught nobody anything.

The aim is not to look ready. It is to find out whether you are, while finding out is still cheap.

Resolve Emergency Management

We design and run exercises that test real capability, then help you fix what they find.

Exercising services